Dear Polara Customer,
We would like to inform you that the Polara EZ Comm Systems (EN2 & EN4 Push Button Stations, & CCU2EN Central Control Units) will be discontinued. Polara will continue to accept new orders for these EZCOMM products up until 12/31/2019, with shipments through the end of June (30th) 2020.
These products are being replaced by the iNavigator 3 Wire & 2 Wire Systems, and any future product developments.
There are no changes to your existing warranty(s) as Polara will be supporting RMA’s for at least until the end of 2024. In warranty/RMA circumstances where components are not available, we will offer credit or replacement towards a similar Polara product.
For those who have contracts for any of the above mentioned/affected products, that extend beyond the stated time period, please contact your local distributor, who will work with Polara on best resolution.
If you have any questions, please feel free to contact our Customer Service team at 903-366-0300.